Good to Know

FAQ & house rules

Everything about arriving, staying and booking direct. Anything else — just message us.

Booking & payment

Why book direct instead of Airbnb?

Booking direct means no platform service fees - you pay less and we earn the same. Our calendars are synced live with Airbnb and Booking.com via iCal, so availability here is always accurate.

How do I pay?

A deposit by bank transfer or card secures your dates; the balance is due 30 days before arrival. You’ll receive a confirmation email with everything in writing.

What is the cancellation policy?

Free cancellation up to 30 days before check-in. Within 30 days, the deposit is non-refundable, but we’ll always try to re-let the dates and refund what we can.

Check-in & check-out

What time is check-in and check-out?

Check-in from 15:00, check-out by 11:00. Need an early arrival or late departure? Tell us - if there’s no same-day changeover it’s usually no problem.

How do I get the keys?

We use a lockbox with a code we send you before arrival, so you can arrive whenever suits your flight. We’re nearby if you’d rather be met in person.

How do I get there from the airport?

Alicante airport is about 45 minutes by car. We can recommend a trusted transfer driver, or the airport bus runs to Torrevieja bus station.

During your stay

Are the pools open all year?

The communal pools typically open from June to late September. Exact dates are set by each residence — ask us before booking a shoulder-season trip if the pool matters.

Is parking available?

We use a lockbox with a code we send you before arrival, so you can arrive whenever suits your flight. We’re nearby if you’d rather be met in person.

How do I get there from the airport?

Alicante airport is about 45 minutes by car. We can recommend a trusted transfer driver, or the airport bus runs to Torrevieja bus station.

The Flats

Choose your stay

Both flats are in quiet residential Torrevieja, each with a communal pool and the beach within a ten-minute stroll.

5 min walk to the beach

Casa Azul

1 bedroom · sleeps 3

Balcony & Hammock

Communal Pool

A light-filled one-bedroom flat with a sunny balcony made for slow mornings -coffee, hammock, and the beach five minutes down the road.

from €75 / night

10 min walk to the beach

Casa Brisa

2 bedrooms · sleeps 5

2 Floors & Balcony

Communal Pool

A two-floor duplex for families and groups - cool, quiet bedrooms downstairs, and a bright open living room and kitchen upstairs.

from €95 / night

Torrevieja Turismo

Family-run holiday flats in Torrevieja, Costa Blanca. Book directly with your host for the best rate.

Also listed with Casas La Vida, Airbnb & Booking.com